Disabled Apple store & ITunes

So I’m not able to download anything on my phone I can’t even put in my debt card because it says that my account has been disabled in the Apple store and ITunes my question is is there a way I can disable my account? So I can be able to download apps

iPhone SE, iOS 13

Posted on May 15, 2020 10:24 PM

Reply
Question marked as Top-ranking reply

Posted on May 15, 2020 11:12 PM

Sueex3 Said:

"Disabled Apple store & ITunes: So I’m not able to download anything on my phone [...] my question is is there a way I can disable my account? So I can be able to download apps"

-------


Three Thoughts:


I. Dont Disable It - Re-Enable:

Well, yes, you can disable it. But, if you do so, you will not viable to download download it. Why? Because it will not be associated to your account.


II. Contact Apple Support:

A. Phone Support Info:


B. Note: Phone Calls are Currently a Wait:

Due to the Coronavirus Pandemic, phone calls are taking a lot longer than usual. So, take this up with Apple, despite how long it may take to get on the phone. With many out of work, and many home from school, phone calls will likely take a while to go through — so, just stay on the line. Ask the Apple Rep — they’ll see this and will run you through the fix. Chats are taking a bit longer too.

1 reply
Question marked as Top-ranking reply

May 15, 2020 11:12 PM in response to Sueex3

Sueex3 Said:

"Disabled Apple store & ITunes: So I’m not able to download anything on my phone [...] my question is is there a way I can disable my account? So I can be able to download apps"

-------


Three Thoughts:


I. Dont Disable It - Re-Enable:

Well, yes, you can disable it. But, if you do so, you will not viable to download download it. Why? Because it will not be associated to your account.


II. Contact Apple Support:

A. Phone Support Info:


B. Note: Phone Calls are Currently a Wait:

Due to the Coronavirus Pandemic, phone calls are taking a lot longer than usual. So, take this up with Apple, despite how long it may take to get on the phone. With many out of work, and many home from school, phone calls will likely take a while to go through — so, just stay on the line. Ask the Apple Rep — they’ll see this and will run you through the fix. Chats are taking a bit longer too.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Disabled Apple store & ITunes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.