app frozen on screen when accessing iphone

Question

app frozen on screen when accessing iphone

I have an iPhone XR. When I swipe up to log into phone, Twitter app is frozen on the screen. I can't switch the device off. I can't access any other app. I can't close Twitter. I can't do anything, except lock the phone and unlock it.

Other than waiting for battery to die, at which point device will have to reboot, has anyone got any bright ideas?

iPhone XR, iOS 13

Posted on May 16, 2020 6:21 AM

Reply

Answer 1

Top-ranking reply

ShadowDust99

Level 5

4,366 points

May 16, 2020 6:26 AM in response to jcarscott1978

If you encounter this problem, you should be able to force reboot your device by following these steps:

Press and quickly release the volume up button.
Press and quickly release the volume down button.
Press and hold the side button.
When the Apple logo appears, release the button.

This should reboot your device so that you don't have to let it's battery drain when a problem occurs.

Reply

Answer 2

ProustGiulio

Level 10

211,490 points

May 16, 2020 6:25 AM in response to jcarscott1978

Perform a "forced" restart of your XR:--> Force restart iPhone – Apple Support

Regards

Giulio

Reply

app frozen on screen when accessing iphone

Similar questions