bluetooth keyboard connection to iMac
my mac is trying to link to my bluetooth keyboard. it presents a verification code to be entered by the keyboard. When i do this nothing happens
iMac Pro
User profile for user:
jeremy_v
User level:
Community Specialist
Hello ski47,
Thanks for using the Apple Support Communities! I understand that your Mac tries to pair with you bluetooth keyboard with a verification code, but doesn't do anything. Let’s take a look and see what we can do. I'm happy to help!
Let's go ahead and resource this article to find a solution. If the keyboard is not working as it should, let's follow "Pair your Mac with a Bluetooth device".
Using a Bluetooth mouse, keyboard, or trackpad with your Mac
If your device continues to have issues after pairing let's try to restart the Mac and try to pair again.
How to turn your Mac on or off
Next, let's try to make sure the Mac has a backup of all information and check to see if there is a software update available.
How to update the software on your Mac
Please respond back if you continue to have any issues.
Cheers!