air pods pro broken eartip doesn't want to be removed

Hi everyone, one of the eartip of the air pods pro is broken and stuck into the airpod. How can I take it away wthout damaging the airpod? Thanks!

iPhone 8 Plus

Posted on May 16, 2020 9:39 AM

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Top-ranking reply

QuickPost

Level 10

103,413 points

Posted on May 16, 2020 4:09 PM

Hello,

You will need to call Apple for a replacement.

Contact AppleCare

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Top-ranking reply

QuickPost

Level 10

103,413 points

May 16, 2020 4:09 PM in response to Skorp73

Hello,

You will need to call Apple for a replacement.

Contact AppleCare

Skorp73 Author

Level 1

16 points

May 17, 2020 2:36 AM in response to QuickPost

Thanks a lot!

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