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air pods pro broken eartip doesn't want to be removed

Hi everyone, one of the eartip of the air pods pro is broken and stuck into the airpod. How can I take it away wthout damaging the airpod? Thanks!

iPhone 8 Plus

Posted on May 16, 2020 9:39 AM

Reply
Question marked as Top-ranking reply

Posted on May 16, 2020 4:09 PM

Hello,


You will need to call Apple for a replacement.


Contact AppleCare

2 replies

air pods pro broken eartip doesn't want to be removed

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