Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Screen Cleaning

I finally got my new macbook in yesterday and this morning i noticed some dust on one side. I used a glasses cleaning cloth to wipe the little part and then these smudges showed themselves. apple says to use damp cloth but that caused this to happen. any suggestions?

MacBook Pro 13", macOS 10.15

Posted on May 16, 2020 1:29 PM

Reply
Question marked as Top-ranking reply

Posted on May 16, 2020 1:50 PM

pal19 wrote:

I finally got my new macbook in yesterday and this morning i noticed some dust on one side. I used a glasses cleaning cloth to wipe the little part and then these smudges showed themselves. apple says to use damp cloth but that caused this to happen. any suggestions?
https://discussions.apple.com/content/attachment/91c11cc3-1c49-488b-b76b-d57da3ec35de



How to clean your Apple products - Apple Support



Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/


or call AppleCare Support at 1-800-APLCARE (800-275-2273)



1 reply
Question marked as Top-ranking reply

May 16, 2020 1:50 PM in response to pal19

pal19 wrote:

I finally got my new macbook in yesterday and this morning i noticed some dust on one side. I used a glasses cleaning cloth to wipe the little part and then these smudges showed themselves. apple says to use damp cloth but that caused this to happen. any suggestions?
https://discussions.apple.com/content/attachment/91c11cc3-1c49-488b-b76b-d57da3ec35de



How to clean your Apple products - Apple Support



Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/


or call AppleCare Support at 1-800-APLCARE (800-275-2273)



Screen Cleaning

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.