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Dented macbook, cracked screen

I dented my macbook above where the touchbar. It also cracked where the Macbook pro writing is. If it cracked where the writing is, is that the screen that cracked? and also what is the best thing to do for both of these problems?

MacBook Pro 13", macOS 10.15

Posted on May 16, 2020 6:45 PM

Reply
Question marked as Top-ranking reply

Posted on May 16, 2020 7:18 PM

chloeoh119 wrote:

I dented my macbook above where the touchbar. It also cracked where the Macbook pro writing is. If it cracked where the writing is, is that the screen that cracked? and also what is the best thing to do for both of these problems?

If you have AppleCare+ it will cover a large portion of accidental damage.

https://www.apple.com/support/products/mac.html



AppleCare+ (similar for iPhone and iPad, each incident of accidental damage) for Mac will carry its own price tag. Screen damage or “external enclosure damage” will run $99 per incident, while other damage, including water damage, will run $299. Users receive coverage of two incidents under AppleCare+, and after the two incidents have been used up, out-of-warranty replacement rates will apply


(*note: there may be some delay due to the temporary Apple Store closures)


or call AppleCare Support at 1-800-APLCARE.




Mac Service and Repair

Learn how to get your Mac desktop or Mac notebook fixed and how much it will cost.

https://support.apple.com/mac/repair/service


2 replies
Question marked as Top-ranking reply

May 16, 2020 7:18 PM in response to chloeoh119

chloeoh119 wrote:

I dented my macbook above where the touchbar. It also cracked where the Macbook pro writing is. If it cracked where the writing is, is that the screen that cracked? and also what is the best thing to do for both of these problems?

If you have AppleCare+ it will cover a large portion of accidental damage.

https://www.apple.com/support/products/mac.html



AppleCare+ (similar for iPhone and iPad, each incident of accidental damage) for Mac will carry its own price tag. Screen damage or “external enclosure damage” will run $99 per incident, while other damage, including water damage, will run $299. Users receive coverage of two incidents under AppleCare+, and after the two incidents have been used up, out-of-warranty replacement rates will apply


(*note: there may be some delay due to the temporary Apple Store closures)


or call AppleCare Support at 1-800-APLCARE.




Mac Service and Repair

Learn how to get your Mac desktop or Mac notebook fixed and how much it will cost.

https://support.apple.com/mac/repair/service


Dented macbook, cracked screen

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