Your payment method was declined. Please enter another payment method.

Hello,


Even if update my credit card details, I get a message "Your payment method was declined. Please enter another payment method." How can this be solved? The interesting thing is that this cars was in use for 2 years without any problems and error message popped up just now.


How can I see if my subscription fee was paid successfully? There is no "Purchase History" on my phone.


Thanks in advance,

Dovile

iPhone 8 Plus, iOS 13

Posted on May 17, 2020 11:41 AM

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5 replies

May 17, 2020 12:02 PM in response to baldinakta

You have followed these instructions and don’t see your purchase history—>See your purchase history for the App Store or iTunes Store - Apple Support


For the Payment Declined, this is Apple’s support article—>If your payment method is declined in the App Store or iTunes Store - Apple Support


Some additional information:

A “payment declined” message means that the issuer of the credit or debit card you have on file in your iTunes account rejected a charge or account confirmation. It is not an Apple problem; Apple is just passing through the message from your issuer. There are a number of reasons the charge or verification might be declined:

 

  1. Insufficient balance or account in arrears
  2. Account suspended for suspected fraud (not necessarily by you)
  3. Error in card number
  4. Wrong expiration date
  5. Wrong security (CVV) code
  6. Address in your iTunes account does not match exactly the billing address for the card
  7. The card was not issued in the country of the iTunes store
  8. You are connected through a VPN provider that does not terminate in the country of the iTunes store you are connected to.


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Your payment method was declined. Please enter another payment method.

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