Catalina/iPod sync problem

Question

Level 1

8 points

Catalina/iPod sync problem

I have a Mac mini running Catalina 10.15.4. I use it primarily as a music server and the music library is housed on it. I have not been able to sync my iPod (a gen 5.5 iPod video) since the latest Catalina (10.15.4) update. No problems with earlier releases. I have not also been able to restore, as it will hang up and give a 1429 error. It Restores and syncs on my win10 pc. The mini recognizes and mounts the iPod without any issue, but it hangs up when syncing and there seems to be no movement of files from the mini to the iPod. I have contacted support and they were polite, but not helpful.

anyone else have the problem and/or have suggestions as to how to make this work?

iPod with Video

Posted on May 17, 2020 9:30 PM

Reply

Answer 1

Top-ranking reply

turingtest2

Level 10

278,351 points

May 20, 2020 4:32 AM in response to EddyMerckx

Got you, you mentioned that above. You could see if Disk Utility can successfully format the drive as HFS+ when it is in disk mode. Finder may then be able to restore the firmware to the device and set it up for syncing.

tt2

Reply

Answer 2

EddyMerckx Author

Level 1

8 points

May 27, 2020 3:06 PM in response to turingtest2

Problem resolved with 10.15.5 Catalina update. It would be nice if the support folks would tell you that the problem is one in the next update as opposed to just apologizing and leaving you with no solution.

Reply

Answer 3

turingtest2

Level 10

278,351 points

May 19, 2020 7:40 PM in response to EddyMerckx

Catalina doesn't play nicely with Windows formatted iPods. If possible restore using Catalina before attempting to put media on it, I don't know if Catalina will cope with the oversized drive.

tt2

Reply

Answer 4

turingtest2

Level 10

278,351 points

May 19, 2020 1:52 AM in response to EddyMerckx

See Corrupt iPod Classic - Apple Community. What are your HDD stats?

tt2

Reply

Answer 5

QuickPost

Level 10

103,455 points

May 17, 2020 11:00 PM in response to EddyMerckx

Hello,

This is a known problem. I ask that you please submit a bug report, using the following link, so Apple can address it in a future system update.

Apple Product Feedback

Reply

Answer 6

EddyMerckx Author

Level 1

8 points

May 19, 2020 1:26 PM in response to turingtest2

No hdd. I have this set up wit 1tb flash memory on an iflash board. I recently took the whole thing apart, repartitioned everything successfully and put it back together. This works fine on the windows pc, just not the Mac. I have other iPods that were working fine before this and don’t work on the Catalina based computer.

the problem is specific to the Mac.

Reply

Answer 7

turingtest2

Level 10

278,351 points

May 27, 2020 5:11 PM in response to EddyMerckx

They probably have no idea that an upcoming update will fix things. And it may only be chance that it did.

tt2

Reply

Answer 8

samtenor

Level 4

2,074 points

May 19, 2020 1:51 PM in response to EddyMerckx

Have you tried: "hard-pull physical disconnect" about the first 5 second at first try (I know, Mac does not like this), then reconnect it after the iPod reboot, to see if it work?

Reply

Answer 9

EddyMerckx Author

Level 1

8 points

May 19, 2020 11:12 PM in response to turingtest2

When trying to restore from Catalina it throws a 1429 error.

Reply

Catalina/iPod sync problem

Similar questions