Payment ID run into a problem
How do I fix where it wants me to update my payment method but keeps saying we have run into a problem
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Hi!
Do you have access to another WiFi network where you can try? This is probably the first step to try.
Try a restart. Restart your iPhone, iPad, or iPod touch
Try a forced restart. Reset Device
If nothing helps, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.