Level 1

8 points

iPad turned black, a few days after update.

Hello,

I'm using iPad pro and a few days after update it just turned black, no apple logo, no sound, just the LCD backlight is on. I've tried everything from troubleshooting forum, nothing helped. After restore I see the apple logo for a 4/5 seconds, but after that nothing again.

Here is the Log:

Thank You in advance :-)

iPad Pro 12.9-inch, 2nd Gen, Wi-Fi

Posted on May 18, 2020 2:48 PM

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4 replies

Level 1

8 points

May 19, 2020 2:25 AM in response to razmee209

I've told that I did everything from troubleshooting, nothing helped.

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Level 10

304,730 points

May 19, 2020 2:27 AM in response to zt3030

You’ll need to seek assistance directly from Apple Support. You’ll find the Contact Support link at top-right of this page.

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Level 1

8 points

May 19, 2020 2:54 AM in response to LotusPilot

Ok, Thank you

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Level 10

199,902 points

May 18, 2020 3:27 PM in response to zt3030

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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iPad turned black, a few days after update.

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