I just recorded a few short 2ish min videos and I went to go edit them and I am unable to watch them. I can hear the audio that was recorded but there is no image. How can I fix this? I have plenty of storage on my iPhone 11 and I even tried recording a video afterwards as a test and I am able to view it as normal.
iPhone 11, iOS 13
Hey Dtee_onthe_bge,
Thanks for using Apple Support Communities! I understand you're unable to view some videos that you recently recorded on your iPhone. I know how important it is to have those videos working as expected, and I'm happy to help.
If you haven't already done so, try restarting your iPhone and trying to play those videos again. A restart is a simple step that can resolve a variety of issues.
If this continues after restart, also try using both Wi-Fi and cellular data to watch those. If you locate those videos in photos instead of albums, are they still showing blank and not playing as expected? Also, if you're using iCloud photos, are you able to locate those videos signing into iCloud from a computer? If so, do they play there?
Thanks again, and have a great day!
Use the Voice Memos app if you wish to record sound only
Video recording with sound but no picture?
