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Macbook Pro Touch Bar + Track Pad Non Responsive

Sometimes I have this issue on my MBP that when I open my lid, both the Touch Bar and Track Pad are non responsive. For instance, the Touch Bar would be completely black and when I touch it there is no response. Similarly, the mouse is frozen and is unresponsive.


I have not dropped or damaged my device as it is a couple months old.


What should I do?? I have restarted the device and the issue still persists.


Thanks

MacBook Pro 13”, macOS 10.14

Posted on May 18, 2020 11:08 PM

Reply
Question marked as Top-ranking reply

Posted on May 19, 2020 1:45 AM

Check if the issue persists in safe mode. Below link on how to use safe mode.

https://support.apple.com/en-in/HT201262


If the issue is persistent in safe mode, please contact Apple Support.

1 reply

Macbook Pro Touch Bar + Track Pad Non Responsive

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