Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

+44 7786 205094 I'm being charged for sending messages to this number

In March I started noticing my airtime disappearing upon investigating with my service provider I was just old that its for FaceTime and iMessages well I changed it to email and removed my number but the problem persists and I've been using FaceTime and iMessages since forever and never had this problem only began noticing it in march this year kindly assist. I've resetted my network settings and deactivated iMessages numerous times with no luck my service provider says it's apple's problem not theirs so they can't refund me my money.

Posted on May 18, 2020 11:30 PM

Reply
Question marked as Best reply

Posted on May 19, 2020 12:06 AM

Criteria: For activating iMessage, you need one-time SMS messaging service (If you have one, skip this) to be activated on your phone number. Depending on your carrier, you might be charged for this (for iMessage activation only) SMS.

If you have dual SIM then each time you switch plan between one number with another for iMessages this activation will be charged by your carrie. See the section :- Send Message with iMessage and SMS/MMS it is clearly said; additional charges may apple.


Contact your Carrier (Cellular Service Provider) The agency who issued the SIM to you to know whether you have SMS plan enabled at least for One SMS


4 Step Process --> Turn off and restart iMessage and FaceTime (The order / sequence is very important)

  1. Go to Settings > Messages and turn off iMessage.
  2. Go to Settings > FaceTime and turn off FaceTime.
  3. Restart your device.
  4. Turn iMessage and FaceTime back on. (Watch the GIF below)


Similar questions

1 reply
Question marked as Best reply

May 19, 2020 12:06 AM in response to Mthokozisi0302

Criteria: For activating iMessage, you need one-time SMS messaging service (If you have one, skip this) to be activated on your phone number. Depending on your carrier, you might be charged for this (for iMessage activation only) SMS.

If you have dual SIM then each time you switch plan between one number with another for iMessages this activation will be charged by your carrie. See the section :- Send Message with iMessage and SMS/MMS it is clearly said; additional charges may apple.


Contact your Carrier (Cellular Service Provider) The agency who issued the SIM to you to know whether you have SMS plan enabled at least for One SMS


4 Step Process --> Turn off and restart iMessage and FaceTime (The order / sequence is very important)

  1. Go to Settings > Messages and turn off iMessage.
  2. Go to Settings > FaceTime and turn off FaceTime.
  3. Restart your device.
  4. Turn iMessage and FaceTime back on. (Watch the GIF below)


+44 7786 205094 I'm being charged for sending messages to this number

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.