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User profile for user: michela130
michela130 Author
User level: Level 1
8 points

I have several charges on my residual credit for sending text messages abroad without my knowledge

Good morning,

I need help with a problem regarding my iphone 6 please.

I have several charges on my residual credit for sending text messages abroad without my knowledge to the number **** ***.

My Italian telephone operator TIM says that these are charges made for automatic updates of imessage and facetime.

I don't use these services, in fact they are disabled. How can I do to no longer receive these charges?

thanks, best regards Michela



[Personal Information Edited by Moderator]

Posted on Feb 12, 2021 12:36 AM

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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
414,468 points

Posted on Feb 12, 2021 3:17 AM

This is one time charge for activation by your carrier. Your iMessage would have been free for life time. Now that you have de-activated, it will be charged again when activate by your carrier. Sorry, you de-activated it without understanding it.


Read this Apple Article: https://support.apple.com/en-in/HT201422


An extract from the above article of it is given belo....


"Check your device settings

  1. Make sure that you’re connected to a cellular data or Wi-Fi network. If you're using an iPhone, you need SMS messaging to activate your phone number with iMessage and FaceTime. Depending on your carrier, you might be charged for this SMS."


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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
414,468 points

Feb 12, 2021 3:17 AM in response to michela130

This is one time charge for activation by your carrier. Your iMessage would have been free for life time. Now that you have de-activated, it will be charged again when activate by your carrier. Sorry, you de-activated it without understanding it.


Read this Apple Article: https://support.apple.com/en-in/HT201422


An extract from the above article of it is given belo....


"Check your device settings

  1. Make sure that you’re connected to a cellular data or Wi-Fi network. If you're using an iPhone, you need SMS messaging to activate your phone number with iMessage and FaceTime. Depending on your carrier, you might be charged for this SMS."


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I have several charges on my residual credit for sending text messages abroad without my knowledge

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