pomme4moi Author

Level 2

170 points

Email error: "Message has not been downloaded from server"

I see that this question has been asked before, but not since 2016, so let me see if there is anything new.

I have three Apple devices: Mac, iPad and iPhone. I am signed into each device using the same Apple ID. Mail works fine on Mac, and generally works fine on iPad. But on iPhone, I often get the above error and cannot read my mail items. Anyone know how to fix this?

FYI, I can confirm that none of the following fixes the problem:

Closing the Mail app an re-opening it.
Removing my Mail account and re-adding it.
Turning off wifi then turning it back on.
Turning off my wifi router then turning it back on.
Connecting to a different wifi network (say, at a cafe).
Turning off cellular then turning it back on,
Turning off iPhone then turning it back on.

So, again, does anyone know how to force an iPhone to download email messages?

Posted on May 19, 2020 9:02 AM

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GMail not marked read on computer after reading on iphone Ever since downloading the new IOS 16 on my iphone 14 pro I have been having email problems. I use the apple mail app to sync and access all my email accounts (multiple gmail). I can access my gmail account emails on the apple mail but after reading them I noticed that when I log into my one of my gmail accounts on my computer the emails that I previously read on my iphone with new IOS 16 are not marked as read but rather as unread. There is a synching issue between gmail and apple after this new IOS 16 release that is not sending the notification to the gmail servers that the emails have been read on iphone. Anyone have a solution for this?
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1 reply

Community Specialist

May 20, 2020 6:27 AM in response to pomme4moi

Hello Pomme4moi,

It sounds like you are experiencing an issue with mail loading normally on your iPhone. This Article should provide options to resolve your issue.

If you can't receive emails on your iPhone, iPad, or iPod touch

Cheers!

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Email error: "Message has not been downloaded from server"

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