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Ipad 4 mini acting strange

when you turn it on the screen atay black until you hold the power button until it asks you to to shut off and thats when the screen lights up, the apps are staying black out when you open them. Its like it has a virus, any help please

iPad mini 4 Wi-Fi, Cellular

Posted on May 19, 2020 2:43 PM

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Question marked as Top-ranking reply

Posted on May 19, 2020 3:36 PM

If iPad isn’t responding, do one of the following:

  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.


If this doesn’t improve the situation, we can look at something else.

1 reply
Question marked as Top-ranking reply

May 19, 2020 3:36 PM in response to oneill273

If iPad isn’t responding, do one of the following:

  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.


If this doesn’t improve the situation, we can look at something else.

Ipad 4 mini acting strange

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