i have fraud charges on my credit card tonight. i cant find a way to contact support. only keep getting chat robot

How do I contact support for fraud charges to my credit card

iPad, iPadOS 13

Posted on May 19, 2020 9:24 PM

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Credit card fraud payments and need chargeback Dear fellows, My credit cards were fraud used in Dubai apple store and needs chargeback the fraud payments. In 10-6-2019, I was taking the flight from Hong Kong to Dubai and then transfered to Spain Madrid with the flight EK141. My 2 credit cards were lost in Dubai airport and were used by someone in Dubai Apple Store Dubai Mall AE at that time, I was on the filght EC141and did not enter Dubai. Here are the shopping records: 10-6-2019, 14:31:05, Shopping at Apple Store Dubai Mall AE, 5279.00 AED, credit card last 4 digit ; 10-6-2019, 14:33:05, Shopping at Apple Store Dubai Mall AE, 5279.00 AED, credit card last 4 digit ; 10-6-2019, 14:36:16, Shopping at Apple Store Dubai Mall AE, 5279.00 AED, credit card last 4 digit ; I also contacted Dubai Police about the fraud usage of my credit card. Please apple check the above fraud payment information. I need chargeback these fraud payments. [Personal Information Edited by Moderator]
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1 reply

Ferd II

Level 10

104,871 points

May 19, 2020 9:30 PM in response to self176

Follow the advice listed in: If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support

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i have fraud charges on my credit card tonight. i cant find a way to contact support. only keep getting chat robot

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