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User profile for user: Hueiyi
Hueiyi Author
User level: Level 1
9 points

Macbook Air 2020 Screen Flickers when fullscreen Apple TV Plays in Fullscreen

Just got my brand new MacBook Air 2020 a couple days ago.

When I played some shows on Apple TV in full screen, it starts flickering/flashing.

Happens randomly and occurs in many shows.

(Defending Jacob, The Morning Show, and some documentaries too.)


YouTube and Netflix do not seem to have the same problem.

(But I don't have Netflix in 4K and my wifi is too slow for running 4K on Youtube. Lots of delaying)


https://youtu.be/GtJ-vZFLazo


I restarted both the app and the laptop. (long hold the start button) and still the same.

Should I simply go replace with a new one?

MacBook Air

Posted on May 20, 2020 3:50 AM

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User profile for user: Urquhart1244
Urquhart1244
Community+ 2024
User level: Level 10
143,088 points

Posted on May 20, 2020 10:31 AM

Just got my brand new MacBook Air 2020 a couple days ago.

Make use of your complimentary support, that comes with every new device, and give Apple Support a call. If the graphics chip is malfunctioning (not sure, but a possibility), then it is best to get that fixed within your first 90 days.

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User profile for user: Urquhart1244
Urquhart1244
Community+ 2024
User level: Level 10
143,088 points

May 20, 2020 10:31 AM in response to Hueiyi

Just got my brand new MacBook Air 2020 a couple days ago.

Make use of your complimentary support, that comes with every new device, and give Apple Support a call. If the graphics chip is malfunctioning (not sure, but a possibility), then it is best to get that fixed within your first 90 days.

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User profile for user: Urquhart1244
Urquhart1244
Community+ 2024
User level: Level 10
143,088 points

May 20, 2020 9:11 AM in response to Hueiyi

How to reset the SMC of your Mac - Apple Support

How to use safe mode on your Mac - Apple Support

How to test an issue in another user account on your Mac - Apple Support


I restarted … the laptop (long hold the start button)

That is not the proper way, if it can be avoided (more like a last resort if it won’t shut down any other way).

How to turn your Mac on or off - Apple Support


See if it makes a difference if you change the streaming quality for the TV app﹥Preferences﹥Playback.

E.g. “Better” instead of “Best Available”.

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Macbook Air 2020 Screen Flickers when fullscreen Apple TV Plays in Fullscreen

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