Pink vertical line on black screen

If iPad isn’t responding, do one of the following:

• On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
• On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.

If your iPad doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

If neither of these steps resolve the problem, you might be best advised to directly contact Apple Support for assistance. The Contact Support link can be found at top-right of this page.

During these extraordinary times, use of the Contact Support link is the most expedient method to contact Apple. Other contact methods can be found here:

https://support.apple.com/en-us/HT201232#europe