Apple Event: May 7th at 7 am PT

> Learn more

> Add to your calendar 

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: appztehc
appztehc Author
User level: Level 1
23 points

how to get airpod pro to work on windows 10

have a new airpods pro and surface pro(2017). Trying to connect using the usual steps; however the page says "conncted'" insetad of "connected music,audio".


have tried all ways : device manager, disconnect reconnect etc, just do work; spent 24 hours to solve and yet no one has ever given clear solutions.


Idont believe airpods pro dont work on windows since there are many thread out there with some saying able to connect.


This is not the first time i have issues with window bluetooth...really sucks.

Posted on May 20, 2020 6:21 AM

Reply
Question marked as Best reply
User profile for user: Johnathan Burger
Johnathan Burger
User level: Level 9
66,397 points

Posted on May 20, 2020 4:38 PM

https://support.apple.com/en-us/HT208718

Use AirPods with a non-Apple device

You can use AirPods as a Bluetooth headset with a non-Apple device. You can't use Siri, but you can listen and talk. To set up your AirPods with an Android phone or other non-Apple device,3 follow these steps:

  1. On your non-Apple device, go to the settings for Bluetooth and make sure that Bluetooth is on.4 If you have an Android device, go to Settings > Connections > Bluetooth.
  2. With your AirPods in the charging case, open the lid.
  3. Press and hold the setup button on the back of the case until you see the status light flash white.
  4. When your AirPods appear in the list of Bluetooth devices, select them.



They should work like any other Bluetooth headset, without Siri or certain other options.

View in context

Similar questions

3 replies
Question marked as Best reply
User profile for user: Johnathan Burger
Johnathan Burger
User level: Level 9
66,397 points

May 20, 2020 4:38 PM in response to appztehc

https://support.apple.com/en-us/HT208718

Use AirPods with a non-Apple device

You can use AirPods as a Bluetooth headset with a non-Apple device. You can't use Siri, but you can listen and talk. To set up your AirPods with an Android phone or other non-Apple device,3 follow these steps:

  1. On your non-Apple device, go to the settings for Bluetooth and make sure that Bluetooth is on.4 If you have an Android device, go to Settings > Connections > Bluetooth.
  2. With your AirPods in the charging case, open the lid.
  3. Press and hold the setup button on the back of the case until you see the status light flash white.
  4. When your AirPods appear in the list of Bluetooth devices, select them.



They should work like any other Bluetooth headset, without Siri or certain other options.

Reply

how to get airpod pro to work on windows 10

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.
Learn more Sign up