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wifi symbol crossed out

My wifi and Bluetooth symbols on control panel are both crossed out. Can’t turn in on in settings.

I am unable to connect to either. Have tried restoring network settings, but hasn’t worked.

Any idea what crossed out wifi symbol means (apart from wifi not working obviously) or how to fix?

iPhone XS, iOS 13

Posted on May 20, 2020 4:27 PM

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Question marked as Top-ranking reply

Posted on May 20, 2020 6:56 PM

The most likely suspect is hardware damage to the iPhone and you will need to click on the Contact Support link at the top right of this page to start the service process.

4 replies

wifi symbol crossed out

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