Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

why my iphone x shows up as apple usb multiplexor?

My iphone x shows up as Apple USB multiplexor in device manager and won't connect to itunes. Any idea why?

Windows, Windows 10

Posted on May 20, 2020 5:28 PM

Reply
12 replies

May 20, 2020 5:45 PM in response to sweetiestevie

Have you updated iTunes lately, or did you just download it? It looks like I forgot to post the link in my first reply I told you to check. See this, If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support


Besides that, trying to get anything from the phone using File Explorer in Windows 10 is a test of your stamina. It has gotten to be very difficult, at the least, to do.

May 20, 2020 5:37 PM in response to deggie

Thanks for the reply but I'm sure I don't have a bad cable or dirty/failing lightning connector. This problem only happens when I connect my phone to my desktop. When it's connected to my laptop it works fine. The phone does get charged when connected to the usb port. When you say something may be malfunctioning on my USB chain what exactly do you mean?


Thanks.

why my iphone x shows up as apple usb multiplexor?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.