Huh? An Apple iPhone jpeg file is "not from an authorized developer?"

iPhone 8+ running iOS13.1.2.

iMac running MacOS 10.15.4 Catalina


When I AirDrop a photo taken with the iPhone Photos App into iMac's Downloads the iMac refuses to let me open the jpeg file with the message "123456.jpg is not from an authorized developer." Huh? my iPhone can't take a photo that my iMac can open anymore?


The problem arose recently under MacOS 10.14 and continued through the upgrade to 10.15.4 (I skipped 15.1, 2 and 3 intentionally because of a legacy 32 bit app but finally went to 10.15.4.) System Preferences | Security & Privacy | General is set to "Allow apps downloaded from App Store and identified developers.


I'm truly foxed; if anyone has a suggestion I would greatly appreciate hearing it.


iMac Line (2012 and Later)

Posted on May 20, 2020 5:36 PM

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9 replies

May 22, 2020 4:51 PM in response to BPWMorro

Unfortunately, I have not been able to find that topic. It was a couple of years back now. The forum search function has been massively broken for well over a year, and I couldn't locate if via Google.


But as a guess, it may be the Launch Services database is damaged. The Mac uses this to keep track of what file types belong to what apps. It used to be more work to reset this. But, if I remember correctly, it's now just a file in the Preferences folder of your account with a very obvious name. Pretty sure it's LaunchServices.


All you have to do is shut down all running apps, put the file from your Preferences folder in the trash and restart. A new database will be built.

May 22, 2020 3:16 PM in response to léonie

Hello, Iéonie,

'tis been a while since we've spoken; good to "see" you.


There are no third party photo apps on the iPhone; only native Camera and Photos. The "problem" went away overnight; I don't know how since the Mac was turned off -- perhaps it just had a glitch that needed to be cleaned out (and the Start Up process finished the clean-up; that's been known to work before, hasn't it?) . However, at some time in the problematic stage the "Open With" was changed to "Photos" rather than Preview (this was done to try to facilitate the import process for a large number of images). I fear I did not document when that change was operative, but it may have had some influence on the issue -- but, for now, with Preview, the default the process seems to be working on a single image a a time. If Kurt (above) can remember where he saw the similar discussion I'll follow it down.


Again, thank you for your recommendation.

May 23, 2020 11:25 AM in response to Kurt Lang

Hello, Kurt,

I am unable to find a Launch Services database anywhere on my MacBook (OS X 10.15.4). The way you described it, above, sounds like it certainly could be the culprit ... but it's hiding very well. I've used Search functions at several Finder Application windows and I'm just being blind this morning. I can't even find a Preferences folder in my Home folder today. (And, yes, as a User I do have full Read & Write privileges.)

Thanks for your thoughts.

May 23, 2020 1:18 PM in response to BPWMorro

Now that I'm back on my Mac, I can look instead of guessing/trying to remember. The items in the user account Preferences folder are these two:


com.apple.LaunchServices (a subfolder)

com.apple.LaunchServices.QuarantineEventsV2


But there are far more items on the drive with LaunchServices as part of the name, including within the hidden /var folder.


There is a way to do it from Terminal, but the command changes from one OS to another. The easiest way to do this, by far, is to use the free utility, OnyX. Make sure to download the version of OnyX that matches the version of macOS you're using.


As shown next, go to the second tab and uncheck everything except LaunchServices, and then click the Run Tasks button.



This will reset everything, including any manual changes you made with Get Info. Such as changing PDFs to open in Acrobat rather than Preview.

May 20, 2020 10:32 PM in response to BPWMorro

Has the air dropped photo been edited with third-party photo editing extensions?

Third-party apps can embed malicious code into files that look like a harmless JPEG but are no longer JPEG.


You may want to check the Info ⌘i for the downloaded JPEG and look at the "Open with" line in the Info panel, if it is still set to Preview. If not, try to change this to Preview.



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Huh? An Apple iPhone jpeg file is "not from an authorized developer?"

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