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Two-factor Authentication For Apple ID Not Showing Up

I'm trying to set-up two-factor authentication for Apple ID but the option to turn it on is not there. I have an iPhone 7+ running iOS 13.3.1.


Any ideas for me to try?


Cheers.


iPhone 7 Plus, iOS 13

Posted on May 20, 2020 7:23 PM

Reply
Question marked as Best reply

Posted on May 20, 2020 8:52 PM

You will need to contact Apple support. Apple has not elaborated on why some AppleIDs cannot enable 2FA, so we don’t know why yours isn’t giving that option.


Availability of two-factor authentication for Apple ID - Apple Support


While most iCloud users can now turn on two-factor authentication, certain account types may still be ineligible at Apple’s discretion.

3 replies
Question marked as Best reply

May 20, 2020 8:52 PM in response to ryan0595

You will need to contact Apple support. Apple has not elaborated on why some AppleIDs cannot enable 2FA, so we don’t know why yours isn’t giving that option.


Availability of two-factor authentication for Apple ID - Apple Support


While most iCloud users can now turn on two-factor authentication, certain account types may still be ineligible at Apple’s discretion.

May 20, 2020 7:40 PM in response to ryan0595

Here's how to turn on two-factor authentication in Settings (If you're using iOS 10.3 or later):

  1. Go to Settings > [your name] > Password & Security. 
  2. Tap Turn On Two-Factor Authentication.
  3. Tap Continue.


If you're using iOS 10.2 or earlier:

  1. Go to Settings > iCloud. 
  2. Tap your Apple ID > Password & Security. 
  3. Tap Turn On Two-Factor Authentication.
  4. Tap Continue.


You might be asked to answer your Apple ID security questions.


You may check the link provided below for more information:

Two-factor authentication for Apple ID


Hope it helps!

Two-factor Authentication For Apple ID Not Showing Up

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