You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

New IPhone SE and after 1 week is getting hot,losing charge, apps slow to open

Why is this new phone getting hot quickly and losing its charge a bit faster.


iPhone SE, iOS 13

Posted on May 20, 2020 11:09 PM

Reply
Question marked as Top-ranking reply

Posted on May 21, 2020 12:59 AM

I am not aware of the ambient temperature in which you are using the iPhone. However --> Keeping iPhone, iPad, and iPod touch within acceptable ...


Store the device where the temperature is between -20º and 45º C (-4º to 113º F). Don’t leave the device in your car, because temperatures in parked cars can exceed this range.


Use iOS devices where the ambient temperature is between 0º and 35º C (32º to 95º F). Low- or high-temperature conditions might cause the device to change its behavior to regulate its temperature. Using an iOS device in very cold conditions outside of its operating range might temporarily shorten battery life and could cause the device to turn off. Battery life will return to normal when you bring the device back to higher ambient temperatures. Using an iOS device in very hot conditions can permanently shorten battery life.

9 replies
Question marked as Top-ranking reply

May 21, 2020 12:59 AM in response to lostsettings

I am not aware of the ambient temperature in which you are using the iPhone. However --> Keeping iPhone, iPad, and iPod touch within acceptable ...


Store the device where the temperature is between -20º and 45º C (-4º to 113º F). Don’t leave the device in your car, because temperatures in parked cars can exceed this range.


Use iOS devices where the ambient temperature is between 0º and 35º C (32º to 95º F). Low- or high-temperature conditions might cause the device to change its behavior to regulate its temperature. Using an iOS device in very cold conditions outside of its operating range might temporarily shorten battery life and could cause the device to turn off. Battery life will return to normal when you bring the device back to higher ambient temperatures. Using an iOS device in very hot conditions can permanently shorten battery life.

May 29, 2020 7:34 AM in response to BaSunshine

I'm having the same issue. My charger that came with my iPhone SE wont charge correctly. I plug it in and it just sits there not charging. It will eventually connect for a charge but wont stay connected. I tried the charger on my old iPhone and the charger isn't the problem. The port is the issue. I dont know why it wont connect properly, I'm thinking about returning it.

New IPhone SE and after 1 week is getting hot,losing charge, apps slow to open

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.