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New IPhone SE and after 1 week is getting hot,losing charge, apps slow to open

Why is this new phone getting hot quickly and losing its charge a bit faster.


iPhone SE, iOS 13

Posted on May 20, 2020 11:09 PM

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Question marked as Best reply

Posted on May 21, 2020 12:59 AM

I am not aware of the ambient temperature in which you are using the iPhone. However --> Keeping iPhone, iPad, and iPod touch within acceptable ...


Store the device where the temperature is between -20º and 45º C (-4º to 113º F). Don’t leave the device in your car, because temperatures in parked cars can exceed this range.


Use iOS devices where the ambient temperature is between 0º and 35º C (32º to 95º F). Low- or high-temperature conditions might cause the device to change its behavior to regulate its temperature. Using an iOS device in very cold conditions outside of its operating range might temporarily shorten battery life and could cause the device to turn off. Battery life will return to normal when you bring the device back to higher ambient temperatures. Using an iOS device in very hot conditions can permanently shorten battery life.

9 replies
Question marked as Best reply

May 21, 2020 12:59 AM in response to lostsettings

I am not aware of the ambient temperature in which you are using the iPhone. However --> Keeping iPhone, iPad, and iPod touch within acceptable ...


Store the device where the temperature is between -20º and 45º C (-4º to 113º F). Don’t leave the device in your car, because temperatures in parked cars can exceed this range.


Use iOS devices where the ambient temperature is between 0º and 35º C (32º to 95º F). Low- or high-temperature conditions might cause the device to change its behavior to regulate its temperature. Using an iOS device in very cold conditions outside of its operating range might temporarily shorten battery life and could cause the device to turn off. Battery life will return to normal when you bring the device back to higher ambient temperatures. Using an iOS device in very hot conditions can permanently shorten battery life.

May 29, 2020 7:34 AM in response to BaSunshine

I'm having the same issue. My charger that came with my iPhone SE wont charge correctly. I plug it in and it just sits there not charging. It will eventually connect for a charge but wont stay connected. I tried the charger on my old iPhone and the charger isn't the problem. The port is the issue. I dont know why it wont connect properly, I'm thinking about returning it.

New IPhone SE and after 1 week is getting hot,losing charge, apps slow to open

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