Can’t restore iPad

Question

Level 1

4 points

I’m getting error message 4013, I force restart the device and tried again

But still I’m getting the same message,

I used iTunes in PC, used Mac OS Catalina

tried to update, restore

same result

kindly support

iPad Pro 9.7-inch WiFi

Posted on May 21, 2020 7:51 AM

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Answer 1

Level 10

209,820 points

After reading this support guide, if the issue still persists, contact Apple Support using the link provided at the bottom of the guide:--> If you see error 9, 4005, 4013, or 4014 when you restore your iOS device - Apple Support

Regards

Giulio

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