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Apple Tv

Just downloaded apple tv on apple store and is is only limited to the library where i can only sync the videos, i cant find any tabs of searching downloading any movie please help

iPhone 7 Plus, iOS 13

Posted on May 21, 2020 9:22 AM

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Question marked as Top-ranking reply

Posted on May 21, 2020 10:30 AM

What is your country or region for your Apple ID (billing address)? Some regions are only supported for synced videos.

Availability of Apple Media Services - Apple Support


  • Force-close the TV app, fully restart your iPhone, then try again.
  • Sign out of your Apple ID for the iTunes Store and App Store, then sign in again, and try again.
  • Verify in Settings that the TV app is allowed to make use of the cellular network.
  • Try again while connected to a Wi-Fi network.
  • Try without using a VPN.
  • Turn on Airplane mode, wait a bit, then turn off Airplane Mode, then try again.
4 replies
Question marked as Top-ranking reply

May 21, 2020 10:30 AM in response to Isaac0510

What is your country or region for your Apple ID (billing address)? Some regions are only supported for synced videos.

Availability of Apple Media Services - Apple Support


  • Force-close the TV app, fully restart your iPhone, then try again.
  • Sign out of your Apple ID for the iTunes Store and App Store, then sign in again, and try again.
  • Verify in Settings that the TV app is allowed to make use of the cellular network.
  • Try again while connected to a Wi-Fi network.
  • Try without using a VPN.
  • Turn on Airplane mode, wait a bit, then turn off Airplane Mode, then try again.

Apple Tv

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