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User profile for user: jtphoenixga
jtphoenixga Author
User level: Level 1
16 points

Access Denied for PayPal using Safari Browser

Hi,


Each time I try to access the PayPal website while using Safari , I am able to input my username and password and then I get the following error message:


Access Denied

You don't have permission to access "http://www.paypal.com/us/signin" on this server.

Reference #18.5ca91d26.1590081467.3843798


Why am I getting this error message? I am able to use Google Chrome and FireFox to log into PayPal with my user credentials, but not on Safari. Why is this happening? I've cleared the caches/deleted cookies and I am still unable to log-in to PayPal using Safari.


Is there a fix or work-around for this issue? I'm not a constant/general user of Google Chrome and Firefox and I feel I shouldn't have to use those other browsers, just to venture to one website. Can someone please look into this issue and fix it quickly.


Thanks.


MacBook Air 13", macOS 10.12

Posted on May 21, 2020 10:36 AM

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,057 points

Posted on May 21, 2020 10:40 AM

Are you running any anti - virus programs? Using a VPN?


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account    


Safe Mode - About.       


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin.    


Etrecheck – System Information.      


Web site version if required.  https://etrecheck.com

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2 replies
Question marked as Best reply
User profile for user: Eric Root
Eric Root
User level: Level 10
684,057 points

May 21, 2020 10:40 AM in response to jtphoenixga

Are you running any anti - virus programs? Using a VPN?


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account    


Safe Mode - About.       


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin.    


Etrecheck – System Information.      


Web site version if required.  https://etrecheck.com

Reply

Access Denied for PayPal using Safari Browser

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