Apple maps doesn't work with Wi-Fi, But work with Cellular data

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Level 1

4 points

Apple maps doesn't work with Wi-Fi, But work with Cellular data

I have a iPhone 11 Pro. Apple Maps and weather appears no internet connection, other apps connect to internet without any issue. They are working normal with cellular data. This only happened since iOS version 13.5.

Same issue happened with iOS 13.2, that is Bank of America app. The solution is app removal and reinstall.

This time is Apple default apps. I can't remove and reinstall them.

Anyone knows how to resolve it?

Thanks,

iPhone 11 Pro

Posted on May 21, 2020 12:20 PM

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Answer 1

May 21, 2020 12:28 PM in response to Frank Li

Have you restarted the phone—>Restart your iPhone - Apple Support

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Answer 2

ChrisJ4203

Level 10

236,327 points

May 21, 2020 12:57 PM in response to Frank Li

My iPhone 11 Pro with iOS 13.5 is working with both apps. Both Maps and Weather can be deleted from the iPhone, and can be downloaded again. You can try that before restoring. See the instructions towards the bottom of this support document on how to delete an app, and also how to restore an app that has been deleted. Delete built-in Apple apps on your iOS 12, iOS 13, or iPadOS device or Apple Watch - Apple Support

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Answer 3

Frank Li Author

Level 1

4 points

May 21, 2020 1:19 PM in response to ChrisJ4203

Thank you so much, you saved me 2 or 3 hours.

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Answer 4

Frank Li Author

Level 1

4 points

May 21, 2020 4:27 PM in response to Frank Li

I found all apple apps had the same problem except mail clock Camera app

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Answer 5

May 21, 2020 5:22 PM in response to Frank Li

I don’t have that problem with any Apple apps. Are you sure you are connected to a Wi-Fi network?

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Answer 6

Frank Li Author

Level 1

4 points

May 21, 2020 11:13 PM in response to Lawrence Finch

I’m sure. On the same iPhone with WiFi, other apps can go to internet, but maps weather notes books reminder stocks can’t

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Answer 7

Frank Li Author

Level 1

4 points

May 21, 2020 12:33 PM in response to Lawrence Finch

I did, I also did network resetting. Called Apple support. no luck. They suggested me to restore entire iOS, that is really time consuming process. I am waiting they could update iOS to resolve this issue

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Answer 8

ChrisJ4203

Level 10

236,327 points

May 21, 2020 1:21 PM in response to Frank Li

You're welcome.

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Apple maps doesn't work with Wi-Fi, But work with Cellular data

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