apple server
trying to erase iphone but it says it cant connect to apple server
iPhone X
Question marked as
User profile for user:
NohaA09
User level:
Community Specialist
Hello lagray11,
Thank you for contacting Apple Support Community! I see you are having issues with erasing your iPhone.
Make sure you are following the steps to erase your iPhone that are in the following article:
How to erase your iPhone, iPad, or iPod touch
If you're unable to erase your phone using those steps, you can try erasing it from the iCloud website instead:
Erase a device in Find My iPhone on iCloud.com
Let us know how it goes.
Take Care!