Hi
my daughter has credit on her apple id account, and has asked via family sharing for an app, which I have approved, however it wont let us select the amount in her account but is asking for credit card to pay - why is this? can we not use the money on her account?
iPhone 8 Plus
Billy,
If she is a Member of the family group, all her purchases will be billed to the Organizer. See the following document: Family purchases and payments - Apple Support and note that:
"Here’s how shared purchases work
Any time a family member makes a new purchase, it's billed directly to the family organizer's account. That means the family organizer pays for any App Store and other digital purchases of the family members. "
Billy,
If she is a Member of the family group, all her purchases will be billed to the Organizer. See the following document: Family purchases and payments - Apple Support and note that:
"Here’s how shared purchases work
Any time a family member makes a new purchase, it's billed directly to the family organizer's account. That means the family organizer pays for any App Store and other digital purchases of the family members. "
Billy,
Family Sharing is not considered a permanent arrangement. If the Member is at least 13, they can remove themselves from the group, or be removed by the Organizer. As long as they are in the group, however, the balance will sit there in their account.
thanks for your help, but I have to say that is quite outrageous by Apple, a nice way for them to hold other peoples money. there must be thousands of parents how have loaded gift cards up to younger children who cannot now access this.
ok, but why allow the ability to add gift card to her account? by the sounds we can't access this now, so apple holding on to our money? or is there a way of accessing the funds?
Hi Billy,
Well, I can tell you that not everybody loves that aspect of Family Sharing. Once option is to just redeem the cards to the Organizer account.
family sharing and paying for apps
