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New iphone 7 shut off and wont turn back on!

Brand new iphone. I had this iphone 7 for not even a week and it shut off out of nowhere and wont come back on. I already tried a hard reset(home and power button for 20 secs) and charging it then resetting. Nothing worked

iPhone 7, iOS 13

Posted on May 22, 2020 12:08 PM

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Question marked as Top-ranking reply

Posted on May 22, 2020 12:12 PM

The iPhone 7 has been discontinued since September.

Return it to wherever you got it.

2 replies

New iphone 7 shut off and wont turn back on!

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