Newsroom Update
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Announcement
Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >
Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >
I’m using a logitech triathlon M720 mouse for my ipad pro, but whenever it’s connected, the onscreen keyboard won’t show up. In bluetooth settings, I always get a warning that “using M720 Triathlon may affect Wi-Fi and Bluetooth connectivity”.
Does anyone know what’s wrong with this?
iPad Pro, iPadOS 13
Hello,
Try resetting iPad's settings in Settings > General > Reset > Reset All Settings. Be certain you do not select Erase All Content and Settings as this will erase all of your information. It is a good idea to perform a backup of your iPad prior to resetting its settings.
Hello,
Try resetting iPad's settings in Settings > General > Reset > Reset All Settings. Be certain you do not select Erase All Content and Settings as this will erase all of your information. It is a good idea to perform a backup of your iPad prior to resetting its settings.
Hello,
Is your iPad running iPadOS 13.4 (or later) and is AssistiveTouch enabled? Try disabling AssistiveTouch if it is enabled.
Settings > Accessibility > Touch
iPadOS 13.4 introduced full mouse support which no longer requires the iPad to use AssistiveTouch in order to use a mouse.
Hey there, thanks for the response. I’m running iPadOS 13.5, and Assistive Touch is disabled. Not sure if it’s relevant but I’m using the 2020 iPad Pro, 11 inch.
Keyboard not showing up when bluetooth mouse is connected
