Can’t open phone

Hi, I can’t open my phone even though it has complete battery.

iPhone XS Max, iOS 13

Posted on May 22, 2020 9:10 PM

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Top-ranking reply

rose_10

Community Specialist

Posted on May 24, 2020 9:17 AM

Hello yahan96,

Thanks for contacting Apple Support Communities. From your post it sounds like either your iPhone won't power on or you are unable to input the passcode. I think these resources may be of some help to you.

Cheers!

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1 reply

Top-ranking reply

rose_10

Community Specialist

May 24, 2020 9:17 AM in response to yahan96

Hello yahan96,

Thanks for contacting Apple Support Communities. From your post it sounds like either your iPhone won't power on or you are unable to input the passcode. I think these resources may be of some help to you.

Cheers!

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Can’t open phone

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