My iPhone network is locked

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Level 1

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My iPhone network is locked

How can I use network carriers in Nigeria on my phone. Each time I put my sim it will say the sim is not valid or not supported.

iPhone 8, iOS 13

Posted on May 23, 2020 12:47 AM

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Answer 1

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Axel Foley

Level 10

149,994 points

May 23, 2020 2:12 AM in response to solomon321

Your iPhone is carrier locked. You will need to get it unlocked from that carrier. If you just bought the iPhone then call the seller and ask him/her whether they know to which carrier the iPhone is locked to. ONLY that carrier can unlock your iPhone for use with other carriers.

Axel F.

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Answer 2

solomon321 Author

Level 1

9 points

May 23, 2020 4:23 AM in response to Axel Foley

The carrier the phone was locked to is T mobile

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Answer 3

solomon321 Author

Level 1

9 points

May 23, 2020 4:25 AM in response to solomon321

There is T mobile sim inside the phone when I opened it.

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Answer 4

Axel Foley

Level 10

149,994 points

May 23, 2020 4:45 AM in response to solomon321

Well then you have to call T-Mobile and ask them to unlock the iPhone. They will check their records and see if the iPhone qualifies for it and then unlock it if it does.

Axel F.

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My iPhone network is locked

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