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I phone back up

Hi there,


I am trying to restore a back up of my old iphone 6 onto my new iphone 7.

I backed my iphone 6 up onto i tunes on my pc and when trying to restore the back up it was saying the restore was corrupt at the end of the process.

I was then directed to decipher tools where i purchased a repair of the back up but it has not worked and the only thing that was restored was my contacts and no messages, whatsapps, photos etc.

Can you please advise

iPhone 6, iOS 10

Posted on May 23, 2020 2:59 AM

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Question marked as Top-ranking reply

Posted on May 23, 2020 4:11 AM

You can't install backups that use a different version of iOS.

Your 7 has 13 and the 6 has 12.

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I phone back up

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