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Iphone 7 only showing apple logo and support.apple.com

When trying to power on the screen shows the apple logo. After pressing the volume button like mentioned it shows the link of support.apple.com. The problem is that i didn't update iTunes with my apple ID so I don't think i can restore data.

Posted on May 23, 2020 7:56 AM

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Question marked as Top-ranking reply

Posted on May 23, 2020 9:34 AM

Force restart iPhone - Apple Support ⬇︎⬇︎TRY THIS AGAIN...


Press and hold both the volume down button and the Sleep/Wake button.

When the Apple logo appears, release both buttons.

Note: If iPhone still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

1 reply
Question marked as Top-ranking reply

May 23, 2020 9:34 AM in response to Akina14

Force restart iPhone - Apple Support ⬇︎⬇︎TRY THIS AGAIN...


Press and hold both the volume down button and the Sleep/Wake button.

When the Apple logo appears, release both buttons.

Note: If iPhone still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

Iphone 7 only showing apple logo and support.apple.com

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