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iPad keeps on turning on and off

Hi,

My IPad Pro keeps on unexpectedly turning off then on every 10 minutes. We have tried updating and restarting the IPad as a whole.

iPad Pro 11-inch Wi-Fi

Posted on May 23, 2020 8:29 AM

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Question marked as Top-ranking reply

Posted on May 23, 2020 9:30 AM

Try the new hard reset procedure for the new 2018/2020 iPad Pro models.


1. Press and Release the Volume Up button.


2. Then immediately Press and Release the Volume Down button.


3. Then, Press and Hold the Power Button at the top. You will see the Slide to Power off button, but keep on holding down the Power Button until you see the Apple logo, then let it go.


Once you have performed all the steps, wait for a few seconds and your 2018 iPad Pro will boot up completely to the iPad Pro’s Lock screen.



Good Luck!

1 reply
Question marked as Top-ranking reply

May 23, 2020 9:30 AM in response to vaji290

Try the new hard reset procedure for the new 2018/2020 iPad Pro models.


1. Press and Release the Volume Up button.


2. Then immediately Press and Release the Volume Down button.


3. Then, Press and Hold the Power Button at the top. You will see the Slide to Power off button, but keep on holding down the Power Button until you see the Apple logo, then let it go.


Once you have performed all the steps, wait for a few seconds and your 2018 iPad Pro will boot up completely to the iPad Pro’s Lock screen.



Good Luck!

iPad keeps on turning on and off

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