The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.

You can continue to find trusted guidance and support on the official Apple Support site.

We want to thank the community members who have contributed their time and expertise to help others with their Apple products.

vaji290 Author

Level 1

5 points

iPad keeps on turning on and off

Hi,

My IPad Pro keeps on unexpectedly turning off then on every 10 minutes. We have tried updating and restarting the IPad as a whole.

iPad Pro 11-inch Wi-Fi

Posted on May 23, 2020 8:29 AM

Top-ranking reply

MichelPM

Level 10

82,859 points

Posted on May 23, 2020 9:30 AM

Try the new hard reset procedure for the new 2018/2020 iPad Pro models.

1. Press and Release the Volume Up button.

2. Then immediately Press and Release the Volume Down button.

3. Then, Press and Hold the Power Button at the top. You will see the Slide to Power off button, but keep on holding down the Power Button until you see the Apple logo, then let it go.

Once you have performed all the steps, wait for a few seconds and your 2018 iPad Pro will boot up completely to the iPad Pro’s Lock screen.

Good Luck!

View in context

iPad keeps on turning on and off

Similar questions