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Camera Freezing iPhone X

since the update last month my camera isnt working, can hold camera app and take selfie but when switch to rear camera freezes and black screen

iPhone X, iOS 13

Posted on May 23, 2020 11:01 AM

Reply
1 reply

May 25, 2020 7:20 AM in response to SeamusOg

Hi SeamusOg,


Thank you for using Apple Support Communities. I understand you're having an issue where your rear camera is showing you a black screen. I'd be happy to assist.


Before we continue further do you have a backup? If not that's alright. It's always recommended to have a backup before troubleshooting potential issues. If you'd like to make a backup here is a great resource: How to back up your iPhone, iPad, and iPod touch


After performing a back up you'll want to take a look at this resource related to camera issues on your iPhone: If the camera or flash on your iPhone, iPad, or iPod touch isn't working


If you're still having issues after following that article your next step would be to Contact Apple Support


Thanks and have a great day.

Camera Freezing iPhone X

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