You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Camera Freezing iPhone X

since the update last month my camera isnt working, can hold camera app and take selfie but when switch to rear camera freezes and black screen

iPhone X, iOS 13

Posted on May 23, 2020 11:01 AM

Reply
1 reply

May 25, 2020 7:20 AM in response to SeamusOg

Hi SeamusOg,


Thank you for using Apple Support Communities. I understand you're having an issue where your rear camera is showing you a black screen. I'd be happy to assist.


Before we continue further do you have a backup? If not that's alright. It's always recommended to have a backup before troubleshooting potential issues. If you'd like to make a backup here is a great resource: How to back up your iPhone, iPad, and iPod touch


After performing a back up you'll want to take a look at this resource related to camera issues on your iPhone: If the camera or flash on your iPhone, iPad, or iPod touch isn't working


If you're still having issues after following that article your next step would be to Contact Apple Support


Thanks and have a great day.

Camera Freezing iPhone X

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.