Camera Freezing iPhone X
since the update last month my camera isnt working, can hold camera app and take selfie but when switch to rear camera freezes and black screen
iPhone X, iOS 13
User profile for user:
Teddy_B
User level:
Community Specialist
Hi SeamusOg,
Thank you for using Apple Support Communities. I understand you're having an issue where your rear camera is showing you a black screen. I'd be happy to assist.
Before we continue further do you have a backup? If not that's alright. It's always recommended to have a backup before troubleshooting potential issues. If you'd like to make a backup here is a great resource: How to back up your iPhone, iPad, and iPod touch
After performing a back up you'll want to take a look at this resource related to camera issues on your iPhone: If the camera or flash on your iPhone, iPad, or iPod touch isn't working
If you're still having issues after following that article your next step would be to Contact Apple Support
Thanks and have a great day.