Flickering horizontal lines on external monitor when connected to Thunderbolt port - 2015 Macbook Pro

Hi. I've been getting flickering colored horizontal lines on my external display when it is connected to one of the Thunderbolt ports (via Thundebolt>VGA cable) on my 2015 retina Macbook pro.

  • The lines are not present when using the HDMI port to the HDMI input of my display
  • The lines are present in clamshell or dual display mode.
  • The lines are present in "safe" mode.
  • I reset the SMC/PRAM, and this did nothing.
  • The lines are not present on the 13" macbook display
  • The lines get worse when there are multi-colored images on the screen.

Thanks much.

MacBook

Posted on May 23, 2020 2:15 PM

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May 25, 2020 10:41 AM in response to aviavi

Hello avivi.


Thanks for reaching out to Apple Support Communities. I see that you are having trouble with horizontal lines appearing on an external display. I will be glad to assist. You have performed some great steps to try and resolve this. Please see the following resource for some additional steps:


Get help with video issues on external displays connected to your Mac


If you've tried these steps and your display still isn't working, contact Apple Support to get more help. 


Cheers.


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Flickering horizontal lines on external monitor when connected to Thunderbolt port - 2015 Macbook Pro

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