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Update apps

Hi, these days I had apps that need update from the AppStore but the apps doesn’t updates it just stay loading.


so someone can help me what to do?


Posted on May 23, 2020 2:34 PM

Reply
Question marked as Top-ranking reply

Posted on May 25, 2020 10:45 AM

Hi vinoe320,


Thank you for using Apple Support Communities. I understand you're having difficulties updating apps. I'd be happy to assist.


Before we continue further do you have a backup? If not that's alright. It's always recommended to have a backup before troubleshooting potential issues. If you'd like to make a backup here is a great resource: How to back up your iPhone, iPad, and iPod touch


After making a backup I'd recommend taking a look at this resource related to apps being unable to download or update: If you can’t download or update apps on your iPhone or other Apple device


Thanks and have a great day.

3 replies
Question marked as Top-ranking reply

May 25, 2020 10:45 AM in response to vinoe320

Hi vinoe320,


Thank you for using Apple Support Communities. I understand you're having difficulties updating apps. I'd be happy to assist.


Before we continue further do you have a backup? If not that's alright. It's always recommended to have a backup before troubleshooting potential issues. If you'd like to make a backup here is a great resource: How to back up your iPhone, iPad, and iPod touch


After making a backup I'd recommend taking a look at this resource related to apps being unable to download or update: If you can’t download or update apps on your iPhone or other Apple device


Thanks and have a great day.

Update apps

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