My brand new iMac will not go to startup screen
I just bought a brand new iMac and it will not go to startup screen
iMac Pro
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I just bought a brand new iMac and it will not go to startup screen
iMac Pro
I'd return it, but...
1. Start up from macOS Recovery
To start up from macOS Recovery, turn on your Mac and immediately press and hold one of the following combinations on your keyboard. Command-R is generally recommended, especially if you never installed macOS Sierra 10.12.4 or later… https://support.apple.com/en-us/HT204904#notupdated
Command (⌘)-R
Install the latest macOS that was installed on your Mac.
Option-⌘-R
Upgrade to the latest macOS compatible with your Mac.
Shift-Option-⌘-R
Install the macOS that came with your Mac, or the closest version still available.
2. Decide whether to erase (format) your disk
If you need to erase your disk before installing macOS, select Disk Utility from the Utilities window, then click Continue. You probably don't need to erase, unless you're selling or giving away your Mac or have an issue that requires you to erase. Learn more about when and how to erase.
3. Install macOS
After starting up from macOS Recovery, follow these steps to install macOS:
If your Mac restarts to a setup assistant, but you're selling or giving it away, press Command-Q to quit the assistant without completing setup. Then click Shut Down. When the new owner starts up the Mac, they can use their own information to complete setup.
I'd return it, but...
1. Start up from macOS Recovery
To start up from macOS Recovery, turn on your Mac and immediately press and hold one of the following combinations on your keyboard. Command-R is generally recommended, especially if you never installed macOS Sierra 10.12.4 or later… https://support.apple.com/en-us/HT204904#notupdated
Command (⌘)-R
Install the latest macOS that was installed on your Mac.
Option-⌘-R
Upgrade to the latest macOS compatible with your Mac.
Shift-Option-⌘-R
Install the macOS that came with your Mac, or the closest version still available.
2. Decide whether to erase (format) your disk
If you need to erase your disk before installing macOS, select Disk Utility from the Utilities window, then click Continue. You probably don't need to erase, unless you're selling or giving away your Mac or have an issue that requires you to erase. Learn more about when and how to erase.
3. Install macOS
After starting up from macOS Recovery, follow these steps to install macOS:
If your Mac restarts to a setup assistant, but you're selling or giving it away, press Command-Q to quit the assistant without completing setup. Then click Shut Down. When the new owner starts up the Mac, they can use their own information to complete setup.
Any luck?
My brand new iMac will not go to startup screen