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Volume icon glitch

The volume icon in the menu bar keeps turning grey and white and I can't open it within the menu bar. I recently updated to Catalina. When I open system preferences manually, it stops and the audio returns. During some calls, my computer also randomly mutes itself and when the sound returns, I can't hear the other person in the call. Anyone experiencing the same problem?

MacBook Air 13", macOS 10.15

Posted on May 23, 2020 4:13 PM

Reply
Question marked as Best reply

Posted on May 23, 2020 4:19 PM

dnzr wrote:

The volume icon in the menu bar



I see—sound volume.


Change the sound output settings on Mac - Apple Support

Get help if the internal speakers on your Mac don't make sound





Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379


Try resetting the SMC https://support.apple.com/en-us/HT201295





if no resolve— To trouble shoot further you can:


—Try a SafeBoot https://support.apple.com/en-us/HT201262

Takes noticeable longer to get to the login screen, does a 5-15 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc. Login and test. Reboot and test as caches get rebuilt.


In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a reboot will put it back to normal mode.


This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.



—Test issue in another user (or guest user) account  https://support.apple.com/en-us/HT204443

This will tell you if it a universal issue or isolated to your user/admin account. 



2 replies
Question marked as Best reply

May 23, 2020 4:19 PM in response to dnzr

dnzr wrote:

The volume icon in the menu bar



I see—sound volume.


Change the sound output settings on Mac - Apple Support

Get help if the internal speakers on your Mac don't make sound





Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379


Try resetting the SMC https://support.apple.com/en-us/HT201295





if no resolve— To trouble shoot further you can:


—Try a SafeBoot https://support.apple.com/en-us/HT201262

Takes noticeable longer to get to the login screen, does a 5-15 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc. Login and test. Reboot and test as caches get rebuilt.


In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a reboot will put it back to normal mode.


This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.



—Test issue in another user (or guest user) account  https://support.apple.com/en-us/HT204443

This will tell you if it a universal issue or isolated to your user/admin account. 



Volume icon glitch

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