Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Pixelated photos on "Photos slideshow'

Hi I tried to use the slideshow on Photos to show some photos to my family. Some of the photos become pixelated on playback. It isn't the quality of the picture as it is different photos that get pixelated each time, and sometimes they jump from unpixelated to normal. It also randomly pixelates the background

I have tried shutting down all the other apps whilst it it running with no luck.

MacBook

Posted on May 24, 2020 3:42 AM

Reply
Question marked as Top-ranking reply

Posted on May 24, 2020 9:48 AM

In addition to the Safe Mode boot try the following:


As a test launch Photos with the Option key held down and create a new, test library.  Import some photos and test to see if the same problem persists. Does it? (This tells us if the problem is limited to your current library or is more wide spread)


Log into another user account, Set up users, guests, and groups on Mac and see if the problem persists (this tells us if the problem is limited to your user account or is system wide).



Similar questions

2 replies
Question marked as Top-ranking reply

May 24, 2020 9:48 AM in response to cozr20

In addition to the Safe Mode boot try the following:


As a test launch Photos with the Option key held down and create a new, test library.  Import some photos and test to see if the same problem persists. Does it? (This tells us if the problem is limited to your current library or is more wide spread)


Log into another user account, Set up users, guests, and groups on Mac and see if the problem persists (this tells us if the problem is limited to your user account or is system wide).



Pixelated photos on "Photos slideshow'

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.