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my daughter cant remeber her pass code on her ipad pro and now its disabled. i followed the directions in itune and iam on restore screen but dont know what to do next?

iPad Pro 9.7-inch WiFi

Posted on May 24, 2020 7:31 AM

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Posted on May 24, 2020 7:52 AM

If the iPad is disabled, you’ll need to follow this process:

https://support.apple.com/en-gb/HT211078


If you need additional assistance, please provide as much information as possible - including a screenshot if that helps to illustrate a problem.

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