My backlit keyboard is not working

I have a 2019 MacBook Pro and the backlit keyboard is not lighting up. Ive tried system preferences and there is not even an option. Is there some thing that I am missing? Here are the specs:

Touch Bar

• Touch Bar with integrated Touch ID sensor

Finish

• Silver
• Space Gray

Display

• Retina display
• 15.4-inch (diagonal) LED-backlit display with IPS technology; 2880-by-1800 native resolution at 220 pixels per inch with support for millions of colors
• 500 nits brightness
• Wide color (P3)
• True Tone technology

Processor

• 2.3GHz
• 2.3GHz 8-core Intel Core i9, Turbo Boost up to 4.8GHz, with 16MB shared L3 cache
• Configurable to 2.4GHz 8-core Intel Core i9, Turbo Boost up to 5.0GHz, with 16MB shared L3 cache

Storage1

• 512GB
• 512GB SSD

Memory

• 16GB of 2400MHz DDR4 onboard memory
• Configurable to 32GB of memory

Graphics

• 2.3GHz
• Radeon Pro 560X with 4GB of GDDR5 memory and automatic graphics switching
• Intel UHD Graphics 630
• Configurable to Radeon Pro Vega 16 with 4GB of HBM2 memory or Radeon Pro Vega 20 with 4GB of HBM2 memory

Charging and Expansion

Four Thunderbolt 3 (USB-C) ports with support for:

• Charging
• DisplayPort
• Thunderbolt (up to 40Gb/s)
• USB 3.1 Gen 2 (up to 10Gb/s)

Keyboard and Trackpad

• Full-size backlit keyboard with:
  • 64 (U.S.) or 65 (ISO) keys including 4 arrow keys
  • Touch Bar with integrated Touch ID sensor
  • Ambient light sensor
  • Force Touch trackpad for precise cursor control and pressure-sensing capabilities; enables Force clicks, accelerators, pressure-sensitive drawing, and Multi-Touch gestures

Wireless

• Wi-Fi
• 802.11ac Wi-Fi wireless networking; IEEE 802.11a/b/g/n compatible
• Bluetooth
• Bluetooth 5.0 wireless technology

Camera

• 720p FaceTime HD camera

Video Support

Simultaneously supports full native resolution on the built-in display at millions of colors and:

• Up to two displays with 5120-by-2880 resolution at 60Hz at over a billion colors
• Up to four displays with 4096-by-2304 resolution at 60Hz at over a billion colors

Thunderbolt 3 digital video output

• Native DisplayPort output over USB‑C
• VGA, HDMI, DVI, and Thunderbolt 2 output supported using adapters (sold separately)

Audio

• Stereo speakers with high dynamic range
• Three microphones
• 3.5 mm headphone jack

Battery and Power2

• Up to 10 hours wireless web
• Up to 10 hours Apple TV app video playback
• Up to 30 days of standby time
• Built-in 83.6-watt-hour lithium-polymer battery
• 87W USB-C Power Adapter

Size and Weight

• Height: 0.61 inch (1.55 cm)
• Width: 13.75 inches (34.93 cm)
• Depth: 9.48 inches (24.07 cm)
• Weight: 4.02 pounds (1.83 kg)3

Operating System

macOS

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In the Box

• 15-inch MacBook Pro
• 87W USB-C Power Adapter
• USB-C Charge Cable (2 m)

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