Screen time not working with safari , youtube website.

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Screen time not working with safari , youtube website.

I am trying to limit the amount of time my daughter spends on YouTube. I don’t want to block it completely because she needs to use it for school sometimes. I have added a limit to the website and deleted the app in an attempt limit her time on there but it doesn’t work. It will let her go on there for an hour Or two a day even though I have set a 15 minute daily limit. I don’t want to put a limit on Safari because she needs that for her school work.

iPad Pro 10.5-inch, Wi-Fi

Posted on May 24, 2020 11:48 AM

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Answer 1

Top-ranking reply

Teddy_B

Community Specialist

May 26, 2020 6:13 AM in response to EricFlick

Hello EricFlick,

Welcome to the Apple Support Communities. I understand wanting to make sure Screen Time is working as expected, and I'll be happy to see how I can help out. It sounds like you're having issues with limiting access to a specific website.

When the time limit is reached for YouTube, does she see a prompt to "Ask For More Time," or does nothing seem to happen?

Try tapping Settings > Screen Time > App Limits. Then tap the listing you've created for YouTube. Here, make sure it's entered as youtube.com. Also, is "Block at End of Limit" activated? If not, activate that to see if it helps.

If that doesn't make a difference, try deleting the website limit for youtube.com, and re-create it. Does the same issue occur?

Also, if you set a limit for a different website, how does that work?

I hope that helps. If the issue persists, please reply back with the answers to the above questions, and the iOS version on the device in question.

Have a good one.

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Answer 2

EricFlick Author

Level 1

10 points

May 26, 2020 10:30 AM in response to Teddy_B

Thanks for the reply Jameson.

Nothing happens when she reaches a time limit.

Under the app limit I have entered "https://www.youtube.com/" "m.youtube.com" and "youtube.com" the block at end of limit is activated.

I have recreated the app limit a few times and nothing really works.

I have limits for other websites that appear to be work.

I just updated to iOS13.5 hoping that that might fix things but youtube still isn't limited.

I should note that I have changed the limit to 1 minute to troubleshoot the issue. The other thing I noticed is that when she is on youtube.com the screen time activity simply shows up as Safari. Other websites show as the spicific website.

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Answer 3

jeremy_v

Community Specialist

May 26, 2020 4:41 PM in response to EricFlick

Hi EricFlick,

We appreciate the additional information!

By any chance, is Safari set as "Always Allowed?" You can check by tapping Settings > Screen Time > Always Allowed. If it is, try removing and test to see if that makes a difference.

Also, you might test further by tapping Settings > Screen Time > Change Screen Time Passcode, and then setting a new one. Do you find the same behavior occurs after changing the passcode?

Best wishes.

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Screen time not working with safari , youtube website.

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