Help Please

I put in my debit card MasterCard info into my new Apple ID Payment Methods and a red error message occurs yet all info is correct??! any way to fix?

iPhone XS Max, iOS 13

Posted on May 24, 2020 2:15 PM

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1 reply

May 24, 2020 2:17 PM in response to Savkel26

See If your payment method is declined in the App Store or iTunes Store https://support.apple.com/en-us/HT203005

 

You can get Apple telephone support  for help in solving your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362  Be patient sometimes Apple support is closed to immediate phone support.

 

And here is how to contact iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading Tell us how we can help.

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