Hello,
after ca. 30 minutes of work the iMac completely crashes.
The Computer does not react to keyboard and mouse anymore.
I already searched if the issues are linked to the Application I use but I found nothing about this kind of crash.
I exported the project to another iMac (Company Equipment at home due Homeoffice)
And I don't have these issues.
Does anybody know what's going on?
iMac Pro, macOS 10.14
Have you run any "cleaning", "optimizing", "speed-up" or anti-virus apps? If so download and run Etrecheck. Etrecheck is a diagnostic tool that was developed by one of the most respected users here in the ASC and recommended by Apple Support to provide a snapshot of the system and help identify the more obvious culprits that can adversely affect a Mac's performance.
Copy the report
and use the Add Text button to include the report in your reply. How to use the Add Text Feature When Posting Large Amounts of Text, i.e. an Etrecheck Report
IMPORTANT:
Before running Etrecheck assign Full Disk Access to Etrecheck in the app's Privacy preference pane so that it can get additional information from the Console and log files for the report:
ALSO IMPORTANT:
Then we can examine the report and see if we can determine the root of the problem.
Hello,
thanks for the quick response.
I do not have any Cleaner, optimizing or anti-virus app. The only thing I tried was the Mac diagnostics and it say that everything is okay.
But I am really concerned that there is something working with the GPU. Because it only happens when I developing something in Unity
I downloaded the EtreCheck and ran it with full access.
Hey thanks again.
No nothing is 3rd party.
I got this iMac from a certified reseller (cyperport, germany) ca. 1.5 Years ago.
So hopefully everything is original.
Do you think it's software related? Or Hardware Related?
Could a Factory Reset solve the Issues? (With my Windows-PCs that used to do the trick)
Hey,
so today I had no crashes so far.
But I ran CPU and GPU Benchmark in CineBench and something that is called Valley (I had no other GPU Benchmarks)
And there is some kind of noticeable coil whining (German: Spulenfiepen)
I'm a bit surprised that I've never noticed it before.
Can this be a hint, that there is a defect?
Jack, not sure what a Coil whine is, but from this I'd guess a PSU problem or Graphics Card problem...
https://www.howtogeek.com/297166/what-is-coil-whine-and-can-i-get-rid-of-it-on-my-pc/
Have you blown the dust out of the intakes lately?
What temperatures does this App report? Especially the GPU.
This App can be used to speed up the fans, all my iMacs would be dead without it.
Never ever ever drop fan speeds below the speed that the Mac itself is calling for.
MacFansControl…
Hey,
during the benchmark the GPU was about 97 degree Celsius. Is that normal form an iMac Pro?
My Gaming PC never surpasses the 80 degree mark.
i know coil whining from nividia gpu cards.
And to be honest I am a bit surprised that also Macs are suffer from this problem. That’s why I fear that is something more serious.
the iMac is now 1.5 Years old.
I’ve never opened it and I was hoping that I never have to. (At least not for the first 4 Years)
thank you for the recommendation.
Way to hot for the GPU, it'll fail in no time like that, I'd guess even mid 70°s C would undo it in a couple of years.
I know, I know, chip is supposed to take 100° C to fail, but the solder connections & such fail way before the actual GPU chip.
Is this a general problem with the iMac or could this be a hint for a hardware defect?
It makes sense what you are saying but it feels a bit odd that you have to use 3rd Party Software to run the iMac in a correct way.
Could be either, for my money all iMacs are under cooled in the interest of quietness, & though I don't have your model to better guess I'd say there is something really wrong with yours.
My Macs would be pretty useless if it weren't for 3rd Party Software, I use very little of Apple's included Software, mostly only to help out here & elsewhere with all the problems.
I don't see any of the usual suspects.
Is any of your memory 3rd party memory? If so where did you get them?
Delete these files & restart...
/Library/LaunchDaemons/com.leapmotion.leapd.plist
/Library/LaunchAgents/com.leapmotion.Leap-Motion.plist
Hey,
thanks for the reply!
I did delete them and so far no crashes yet
Since it's getting late here in germany I will further validate this tomorrow.
Let's hope it's software related. Make sure all 3rd party software is up do date and compatible with Catalina.
OK, fingers crossed! :)
Frequent complete crash during work with 3D Software (MagicaVoxel + Unity)
